Corporate & Office Security

Security around the working day

A commercial office may need support at reception, a defined entrance or during a particular period of the day. We ask how staff, visitors, contractors and deliveries move through the premises. Understanding the working pattern helps identify where a security presence is useful and what the team is expected to do.

Tell us whether you are planning a temporary assignment, an ongoing arrangement or cover during a change in opening hours. We can discuss the requirements with your nominated workplace or facilities contact, including how security responsibilities interact with reception and building management.

Visitor and contractor arrangements

Agreed duties may include supporting visitor sign-in, checking the authority for access, directing arrivals and observing a designated area. The relevant process should be clear to the officer and the person who can authorise an exception. We do not assume that every visitor-facing task falls within a security assignment.

If your building uses access passes, an intercom or existing monitoring equipment, include that information in the brief. Use of venue-provided systems is subject to the agreed duties, appropriate permissions and any training or licensing required for the actual activity.

Communication with your management team

The assignment needs a named contact, clear opening and closing arrangements and a route for reporting concerns. We discuss the procedures already used in the building, including how to notify the manager and what to do when an issue needs escalation.

Zello Work supports operational communication within the IBS team. Where the premises have their own communication arrangements, compatibility and the working process are discussed before deployment. The equipment available should support the agreed process rather than create competing instructions.

A commercial quotation that reflects the scope

Office layout, number of access points, required hours and the division of duties affect the quotation. A requirement for a dedicated reception presence is different from covering several areas or working across more than one location. Please identify these expectations in your enquiry.

Direct bookings normally have a five-hour minimum and require confirmation at least three hours before the shift, subject to availability. Ongoing schedules and specialist requirements are discussed individually. The company is not currently VAT registered; your written quotation states the agreed charges. No assignment is confirmed automatically by the website.

Direct bookings have a minimum charge of five hours per officer. This minimum remains payable if the event finishes early or an officer is released before five hours have elapsed. Any additional hours and charges are confirmed in the agreed quotation. Security-company subcontracting has a separate eight-hour minimum.

Prepare your enquiry

Include the service, exact location, dates, shift times and the responsibilities you have in mind. Add the estimated number of officers if known. The team will clarify the requirements with you; the website does not determine staffing or confirm a booking.

Read our standards and professional practice and security cost guide before you enquire.